To make sure that the DIGICOM project already at the outset was inspired by ESS experiences and good practice, a wide-ranging inventory was established by means of a survey to all members of the ESS.
The survey covered the following fields:
|WP1 – User Analysis||Customer Relationship Management (CRM)|
|User needs assessment and user profiling|
|User interaction via social media|
|WP3 – Open Data Dissemination||Open Data (including Linked Open Data)|
|WP4 – Communication and promotion||Communication strategy|
|Statistical literacy activities and products|
An analytical report was established for the sections of the inventory corresponding to Work Package 1 (User Analysis).
Links to the deliverable